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Browser Cookies FAQs
How do I enable my browser's Cookies?
The best way to enable your browser's cookies is to refer back to your browser's Help File.
If you still have trouble trying to enable them, just email Support
and we will be happy to help.
Membership FAQs
Where can I find information about your membership plans?
To get information about the membership types available, please read our Membership Plans.
How do I login?
There are two ways you can view this site, as a visitor or a member.
If you want to experience most of the features of this site, you need to view the site as a member. Whenever you see the
Login link, click it, and then enter your Member ID and Password.
You can also login using your Email Address. There is another option on the Login page, you can Enable Auto Login. What
does this mean? Enabling auto login means you will be automatically logged onto the site any time you access the site or any of it's pages.
How do I disable auto login?
To disable auto login, access the Login page, uncheck Enable Auto Login, and then click on the Login button. This will disable auto login
for all future visits to the site, unless you decide to enable them again.
I forgot my login info, what do I do now?
This is the most frequently asked question. No need to panic, the site
is able to email you your login information. From the Login screen, click on the
Need Login Info button and enter your email address. If you have changed your email address, just email Support
and we will be happy to help.
I'm not a confirmed member, what does that mean?
To aid in preventing fraudulent memberships, we implemented a confirmation process. During Login, if you are not confirmed, the system
will automatically send you an email to confirm your membership. To confirm, just click or cut and paste the link on the email into your browser.
How do I renew my membership?
After you have logged onto the site and your membership is expired, you can renew your membership by
clicking on the Standard Plan or the Elite Plan button in the Private Information section of My Profile, or you can renew by
accessing the Membership Plans.
How much does it cost to become a member?
Free. There is no cost to become a member of this site, but to enjoy
other features, like viewing pictures and yearbooks, or even uploading pictures and yearbooks, you need to read about our
Membership Plans.
Where do I send my membership payment?
For more information, please read our Membership Plans.
I sent my payment in, but my membership has not been upgraded. Why?
Depending on your payment method, it can take up to a few days to process. If you paid using our Online Payment method, it takes only
a few minutes to a few hours to upgrade your membership. If you paid by check, the process takes significantly longer. For more information,
please read our Membership Plans.
Email FAQs
I'm receiving emails from HHSAlumni.net, but why isn't my name on the address line?
Certain type of emails, like New Member Notifications, Reunion Notifications, and Obituary Notifications,
the email addresses are added to the BCC line of the email. This will prevent people from possibly using the email addresses for spamming, and at the same
time, notify you on important events mentioned above.
The Site sends me emails now and then, how can I disable that?
On occasion, the site sends email notifications about New Alumni registering, Reunion
Information, and Obituary entries. If you don't want to receive these emails, edit your account and select No in the Send Email checkbox in the
Private Information section, then save your changes. In the future, you will not receive these types of emails from the site.
How do I use the Class Email feature?
Only Elite Members can use the feature, otherwise you have to request the management team to send the email out on your
behalf. If you are an Elite member, click on the Elite menu tab on top, then select the Class Email link. Once selected, you will have to enter a few pieces of information, like the Subject and the Body of the email. If all information
is correctly entered, you email will be broadcasted to all of your classmates that accept emails from the site. This is a great way to send important
information via email with just a few clicks of the mouse. For any help or to request a Class Email, email one of our Contacts, or email Support.
Picture/Album FAQs
How can I add a picture to My Album?
Only Registered Members can add pictures to their picture album, or My Album. To add a picture, click on the
Members menu at the top of the page, then click on My Album. Once on the My Album page, click on the Add button to submit a picture.
How can I add a picture to the website?
Besides for My Album pictures, only Elite Members can add pictures to the website. If you are an Elite member,
click on the Elite menu tab on top, then select the Upload Pictures link. If you have an interesting photo you would like
to have us add, you can email it to one of our Contacts. If you have any problems or questions, feel free to email Support.
How can I edit or delete a picture?
After you have successfully uploaded a picture to the website, you have the ability to edit or mark your picture for deletion. To do this, first find the picture you want to edit, click on
the thumbnail to view it, then click on the Edit button. On the Edit screen, you will have the ability to change the necessary information, including changing the picture,
or just changing some of the picture information, like marking your picture for deletion. To mark it for deletion, just select YES or NO on the
Mark For Delete option. Once you have finish editing your picture, select the Upload or Save Without Uploading button. Only select Upload if
you are planning to upload a picture with the changes. If you are having problems editing or deleting a picture, feel free to email Support for help.
Data Entry FAQs
I added a reunion to the Reunion List, but I made a mistake. How do I fix it?
We allow anyone to add Reunion Information, but we only allow management
to correct any mistakes. You will need to Contact one of us or email Support to correct errors.
How can I add an obituary to the Obituary Database?
Only members that are logged in can add obituaries to this site. If you are logged in,
you should see an Add button on the Latest Obituary List and Custom Search.
If you have any problems, feel free to email Support.
Miscellaneous FAQs
How do I keep people from knowing I have logged into the site?
The site normally displays on the main page the latest members that have logged on. If you
don't want your name to be displayed, edit your account and select the Anonymous User checkbox in the Private Information section, then save your changes.
The next time you login, the word Anonymous will be displayed in place of your name.
How do I hide my email address from other members?
Normally, the site displays your email address to all members of the site. If you
don't want it displayed, edit your account and select the Anonymous User checkbox in the Private Information section, then save your changes.
The next time your email is displayed in a directory list or your profile, it will contain the word Anonymous in place of your email address. Members will still be able to email you, but the email will be handled by the site.
Who do I contact for questions or problems with the site?
We have a wonderful management team to answer any question or problems you
may experience with the site. Click on our Contacts link to see all of them, or
you can email Support.
How can I get more involved with the site?
We are always looking for people to help out, especially taking pictures at reunions or special
events. If you are interested, please Contact one of us or email Support.
My School is not listed on the site, can you add it, or set-up it's own web site?
We are not adding any more schools to the current site, but we can create new Alumni site or sites.
Now that HHSAlumni.net uses SIB, "Site-in-a-Box", Technology, it takes only minutes to set-up. Just email Support for more details.
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